NTISthis.com

Evidence Guide: PSPTIS134 - Manage interactions in complex settings

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPTIS134 - Manage interactions in complex settings

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and agree on process.

  1. Establish assignment context and requirements with client to plan to achieve desired outcomes.
  2. Identify factors that may compromise interpreter effectiveness, and make adjustments where possible.
  3. Confirm relationships between and with participants and participant expectations of interaction.
  4. Negotiate mutual agreement on roles, purpose and process of interaction appropriate to situation and participants.
Establish assignment context and requirements with client to plan to achieve desired outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify factors that may compromise interpreter effectiveness, and make adjustments where possible.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm relationships between and with participants and participant expectations of interaction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate mutual agreement on roles, purpose and process of interaction appropriate to situation and participants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage flow of communication.

  1. Analyse interaction setting and attributes and communication preferences of participants.
  2. Select appropriate communication styles effective in complex settings, including appropriate interpreting mode.
  3. Adapt strategies to the requirements of equipment and technology where appropriate.
  4. Identify and address problems in message transfer and factors affecting communication flow promptly and according to established techniques.
  5. Identify and address communication challenges arising from cross-cultural differences and participant relationships and attributes.
  6. Seek assistance where required to manage breakdown in interaction and restore communication.
Analyse interaction setting and attributes and communication preferences of participants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select appropriate communication styles effective in complex settings, including appropriate interpreting mode.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adapt strategies to the requirements of equipment and technology where appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address problems in message transfer and factors affecting communication flow promptly and according to established techniques.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address communication challenges arising from cross-cultural differences and participant relationships and attributes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance where required to manage breakdown in interaction and restore communication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate interaction management.

  1. Seek and analyse feedback on interactional management and evaluate effectiveness of performance.
  2. Determine personal impact of assignment and identify need for debriefing or counselling.
  3. Take advice on issues and solutions and consider and implement strategies to improve process and outcomes of future assignments.
Seek and analyse feedback on interactional management and evaluate effectiveness of performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine personal impact of assignment and identify need for debriefing or counselling.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take advice on issues and solutions and consider and implement strategies to improve process and outcomes of future assignments.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge